Pre-Installation Flow

๐Ÿ“žQualification / Consultation
Day 1 โ€“ Customer signs and completes all lender paperwork during sale.
๐ŸŸฉNTP
Day 3โ€“7 โ€“ After approval and review, Notice to Proceed is issued.
๐ŸงพCAD / Design
Day 7โ€“10 โ€“ Engineering team creates final plan.
๐Ÿ“‘Permit
Day 10โ€“14 โ€“ City reviews and approves application.
๐Ÿง Final Review
Day 14โ€“18 โ€“ Operations team confirms readiness to schedule.
๐Ÿ“…Scheduling
Day 18โ€“21 โ€“ Homeowner install date locked in.

Post-Installation Flow

๐Ÿ“žSurvey Call
1โ€“3 days after install. Collect feedback and referrals.
๐Ÿ Inspection
Scheduled
3โ€“7 business days after install to coordinate with city.
โœ…Passed
Inspection
Usually day of or within 1 business day.
โšกPTO
Permission to Operate. Utility completes review and activates.